What's Included

Employee Assessments for People in Automotive Retail

Sign up and check out and you'll receive access to a state-of-the-art employee assessment solution with a broad inventory of tests designed to assess skills in service, sales, and leadership positions. These tests are proven to predict pre-hire success and improve employee performance in an automotive retail dealership setting.

Learn more about the Car People's self-service assessment platform

Assessments in this offering include:

CUSTOMER SERVICE AND INTERNAL FULFILLMENT

  • Admin Assistant
  • Office Mgr
  • Parts Counter
  • Service Rep
  • Technician
  • Customer Experience

ONLINE AND IN-PERSON CUSTOMER SALES

  • F&I Rep
  • Parts Counter
  • Service Sales Rep (Call Center)
  • Technician
  • Vehicle Sales (New and Used Cars)
  • Vehicle Sales Rep (Call Center or Online)

OPERATIONAL LEADERSHIP

  • Front-Line Supervisor
  • Sales Manager
  • General Manager
  • Department Manager
  • Remote Manager
  • Regional Manager
  • District Manager

The Service assessment measures candidates' competency strengths and weaknesses related to a wide variety of service-related outcomes (e.g., customer satisfaction, service process efficiency, customer loyalty).

The Sales assessment measures candidates' competency strengths and weaknesses related to a wide variety of sales-related outcomes (e.g., sales conversion rates, positive referral, customer satisfaction)

The Leadership assessment measures candidates' competencies related to how candidates demonstrate leadership potential to manage others to success and are likely to respond to leadership-focused training and development efforts.

New to assessments? Learn more about how our validated assessments can improve your business.

Get started with Car People OnDemand Assessments for the Automotive Retail Industry.

Discover what science-based assessments can do for your automotive retail business. Increase productivity, reduce costly employee turnover and improve operational performance. Sign up and within minutes receive a validated, automotive employee assessment system.

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